Industry
AI for retail and e-commerce businesses
D2C brands, multi-store retailers and online sellers handling order, delivery and return questions all day.
Where it hurts
What we hear from owners
- Where is my order questions flood WhatsApp
- Cash-on-delivery confirmations take staff time
- Abandoned carts never followed up
- Reviews not collected after delivery
What we set up
Three places to start
- 01
Order status on WhatsApp
Customers check order status, returns and exchanges without waiting for a person.
WhatsApp Chatbots - 02
COD confirmation calls
A voice agent confirms cash-on-delivery orders before dispatch, cutting returns.
AI Voice Agents - 03
Review requests after delivery
A WhatsApp message with a review link two days after delivery.
Reputation Management
Recommended services
WhatsApp Chatbots
Instant replies on WhatsApp, with leads captured and orders taken.
AI Voice Agents
Every call answered, in Hindi or English, day and night.
Reputation Management
More Google reviews, and a reply to every one of them.
Follow-up Automation
Every lead followed up within 5 minutes, and again until they decide.
Talk to us
Tell us where enquiries get stuck
Tell us how enquiries reach your retail and e-commerce business today. We will tell you where AI could help first.
- info@brioways.in
- Office
- New Delhi, India