Instant replies on WhatsApp, with leads captured and orders taken.
A WhatsApp assistant that answers FAQs, captures leads, takes orders and payments, and hands over to your team when needed.
Rooftop Solar Co.
Business account · replies instantly
The problem
Your customers prefer WhatsApp, so that is where enquiries arrive, at all hours. Someone on your team replies when they get a moment. Price questions wait for hours, and the details never make it into any system.
What we build
Prices, timings, locations, eligibility and stock questions answered from your approved information.
Asks for name, requirement, budget and city, then sends a clean lead card to your team and CRM.
Shares a catalogue, confirms the order and sends a Razorpay payment link inside the chat.
Approved template messages for offers, reminders and updates, sent only to customers who opted in.
Hands the chat to a staff member with the full history when the customer asks or the bot is unsure.
How it works
Live in 7 days, subject to Meta template approval
We gather your price list, FAQs and policies into one approved knowledge sheet.
We connect your number to the WhatsApp Business Platform (Cloud API) through our Meta Business Solution Provider partner, under a Meta Business account you own, and get your templates approved by Meta.
Short, button-led flows for the top five things customers ask, with free text for the rest.
We go live, read conversations weekly in month one and adjust answers that confuse people.
Example
Admission enquiries peaked between 8 pm and midnight, when the office was closed. The chatbot now shares batch timings and fees, collects the student's class and target exam, and books a counselling call for the next morning.
Every call answered, in Hindi or English, day and night.
Every lead followed up within 5 minutes, and again until they decide.
One pipeline for every lead, updated automatically, visible to the owner.
Popular with: Agriculture, Retail and E-commerce, Healthcare
Questions
Get started
Tell us a little about your business. We will tell you whether this service fits, and what a 14-day pilot would aim for.