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Follow-up Automation

Every lead followed up within 5 minutes, and again until they decide.

Automatic WhatsApp, SMS, email and call follow-ups for every lead, timed around your sales process, with reminders for your team.

Category
Sales and Lead Generation
Typical timeline
Live in 7 days

The problem

What goes wrong today

Most deals are lost to silence, not to competitors. A quote goes out, nobody follows up, and three weeks later the customer has moved on. Your team means to call back, but there are always newer leads.

What we build

What you get

  • First reply within 5 minutes

    Every new lead gets a personal WhatsApp message and, if needed, a call from the voice agent within minutes.

  • Sequences by stage

    Different follow-ups for new enquiries, quotes sent, site visit done and no response.

  • Team reminders

    Your salesperson gets a WhatsApp nudge when a lead needs a human touch, with the full context.

  • Stops when they reply

    Follow-ups pause the moment the customer responds, so nobody gets an awkward message.

  • Re-engagement of old leads

    Polite check-ins for leads that went quiet 3, 6 or 12 months ago.

How it works

From kickoff to live

Live in 7 days

  1. 01

    Map your sales stages

    We write down what happens from enquiry to payment, and where leads go quiet.

  2. 02

    Write the messages

    Short, human messages in Hindi or English for each stage.

  3. 03

    Connect lead sources

    Website forms, IndiaMART, JustDial, Meta ads and calls all feed one system.

  4. 04

    Launch and measure

    We track reply rates per message and rewrite the weak ones monthly.

Example

A modular kitchen showroom in Ahmedabad

Quotes were sent by email and then forgotten. Now each quote triggers a WhatsApp follow-up on day 2, a call from the voice agent on day 5 and a reminder to the designer on day 7. Leads that reply go straight to the designer.

Tools and integrations

  • WhatsApp Business API
  • IndiaMART
  • JustDial
  • Meta Lead Ads
  • Google Sheets
  • Zoho CRM
  • HubSpot

Pricing

Plans start from ₹10,000 a month, based on your requirements.

Get a quote

Questions

Follow-up Automation: common questions

Get started

Talk to us about Follow-up Automation

Tell us a little about your business. We will tell you whether this service fits, and what a 14-day pilot would aim for.

Office
New Delhi, India

A real person reads every message. No spam, ever.

Book a call