Skip to content

Internal Knowledge Chatbot

Your team gets answers from your own documents in seconds.

A private assistant trained on your SOPs, product sheets and policies, available to your team on WhatsApp or the web.

Category
Operations and Business Systems
Typical timeline
2 to 3 weeks

The problem

What goes wrong today

New staff ask the same questions every week. The answers are in a PDF somewhere, or in the head of one senior person who is always busy. Mistakes happen because finding the right answer takes too long.

What we build

What you get

  • Answers from your documents only

    Product specs, SOPs, HR policies and pricing rules. Every answer shows which document it came from.

  • Available on WhatsApp

    Field staff ask on WhatsApp, office staff on a simple web page.

  • Access by role

    Sales sees sales documents, HR policies stay with HR.

  • Says when it does not know

    If the answer is not in your documents, it says so and tells the person who to ask.

How it works

From kickoff to live

2 to 3 weeks

  1. 01

    Gather documents

    We collect and clean the documents your team uses most.

  2. 02

    Build and test

    We test with 50 real questions from your team and fix weak answers.

  3. 03

    Roll out

    We launch to one team first, then everyone.

  4. 04

    Keep it current

    New documents are added monthly or whenever you update them.

Example

A solar EPC company with field teams across Rajasthan

Technicians called the head office for inverter error codes and warranty rules. They now ask the assistant on WhatsApp in Hindi and get the steps from the right manual, with the page reference.

Tools and integrations

  • Google Drive
  • Google Workspace
  • Microsoft SharePoint
  • WhatsApp Business API
  • Notion

Pricing

Plans start from ₹10,000 a month, based on your requirements.

Get a quote

Questions

Internal Knowledge Chatbot: common questions

Get started

Talk to us about Internal Knowledge Chatbot

Tell us a little about your business. We will tell you whether this service fits, and what a 14-day pilot would aim for.

Office
New Delhi, India

A real person reads every message. No spam, ever.

Book a call